Browse our FAQs for quick answers and helpful insights to prepare for your adventure.
No, but minors need a parent/guardian waiver. Kids under 16 must be supervised. Young children can ride in a tandem or between an adult’s legs.
No experience needed! Our inflatable kayaks are beginner-friendly.
At our location near St. Thomas, ON, towards Port Stanley.
Yes, but we don’t recommend taking the EZ Lite 10 far from shore on Lake Erie due to changing conditions.
No! Kayaks fold into a backpack and fit in any car.
Be prepared to get wet! Recommended: hat, bug spray, water, sunglasses, sunscreen, water shoes, snacks.
More than 24 hours: Full refund or store credit.
Less than 24 hours: Store credit only.
No call/no shows: No refund.
Yes, with at least 24 hours' notice via your booking confirmation email.
Yes! Discounted rates available. Please contact us jumboadventureco@gmail.com
Yes, a $200 hold per kayak, refunded upon return if undamaged.
A $20/hr late fee applies for returns 30+ minutes late.
Customers are responsible for replacement or repair costs.
Strictly prohibited. Rentals will be canceled with no refund if you’re under the influence.
Kayak/SUP, paddle, life jacket (PFD), and a safety kit (whistle, rope, flashlight, bailer).
Ez Lite 10: 275 lbs
Tandem: 650 lbs
Paddleboard: 200 lbs
Yes. Minors need a guardian-signed waiver. A government-issued ID is required at check-in.
More stable than hardshells due to their flat hull design.
Not recommended.
Small dogs under 30 lbs are allowed, but the owner must provide their own pet PFDs.
No, all rentals are self-guided.
Coming Soon.
Very durable if used properly—avoid dragging along rocks or hitting obstructions.
A patch kit is provided. Contact us if you need help.
Easily deflates for storage in your car.
We offer half-day, full-day, and multi-day rentals.
Slow-moving rivers, creeks, and small lakes.
Yes, but only near shore in calm conditions. Tandems are better suited for lakes.
Avoid high winds (15km/hr+), thunderstorms, or rough water.
Most public areas don’t require one, but some parks may need a day pass.
See pricing.
Yes! Dry bags and waterproof phone cases are available for purchase.
You’ll be responsible for full replacement costs.
Arrive on time! 30+ min late = cancellation with no refund.
If unsafe conditions arise, we’ll notify you at least 2 hours before and offer a refund or reschedule.
inviting you to dive into the thrilling world of water sports in the stunning surroundings of Port Stanley.
At JUMBO Adventure Co., we believe that every paddle stroke carries the potential to create lasting memories. Whether you're gliding across the calm waters of Lake Erie or navigating the gentle currents of Kettle Creek, our kayaks and paddleboards offer the perfect escape from the everyday. With us, families, friends, and solo adventurers alike can discover the joys of the outdoors, share laughter, and bond over shared experiences.